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Knowledge Base

All the information required to support the daily operations of your field Teams.

Lifeline Program
FCC Lifeline Program: Bridging the Digital Divide.
In today's digital age, access to communication services is no longer a luxury but a fundamental necessity. The Federal Communications Commission (FCC) recognizes this fact and has take strides to ensure that all Americans, regardless of their financial circumstances, have access to essential communication services through the Lifeline program.
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Third Party Verification
Third-party verification (TPV) is a process commonly used in various industries, such as telecommunications, financial services, and healthcare, to confirm and authenticate information provided by a customer or client through a neutral and independent third party. It's often employed to ensure regulatory compliance, enhance security, and reduce the risk of fraud. Here's a more detailed explanation:
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Waste, Fraud and Abuse Prevention
A shared Responsibility. In our commitment to integrity and excellence, we prioritize three key pillars to prevent fraud, waste, and abuse. First, rigorous monitoring ensures early detection and prompt intervention, safeguarding resources and maintaining transparency. Second, a robust system of controls and compliance measures establishes a secure framework, preventing vulnerabilities that could be exploited. Lastly, ongoing education and awareness campaigns empower our team to stay aware, fostering a collective culture of accountability and responsibility. Together, these three pillars form our proactive approach to uphold the highest standards and protect against fraud, waste, and abuse.
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Legacy of the Affordable Connectivity Program (ACP)
The Affordable Connectivity Program (ACP) was a federal initiative that helped millions of households gain access to affordable, high-speed broadband. Its mission was to bridge the digital divide and ensure that every American, regardless of income, could stay connected to essential services: education, work, and community resources.
While the ACP has concluded, its impact remains significant. Emerios played an important role in supporting providers throughout the program, bringing expertise in enrollment management, compliance, and large-scale program administration.
This experience positions Emerios as a trusted partner for ETCs, Lifeline Providers, and other organizations participating in government-sponsored connectivity initiatives. Our platform is designed to adapt to evolving program requirements, ensuring providers can meet regulatory standards while delivering critical connectivity services to the communities that need them most.
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